je 777's Privacy Policy

1 Introduction and Scope

je 777 ("we", "our", "platform") takes user privacy very seriously. This privacy policy applies to the je 777 website, mobile application, and all related digital services.

By reading this document, you will learn what information je 777 collects about you, why it is collected, and what technical and administrative steps are taken to protect it. Continued use of je 777's services means you have accepted the terms of this policy.

This policy has been prepared in accordance with the laws applicable in Bangladesh, and international data protection standards are also followed where relevant.

2 Information We Collect

je 777 may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and gender
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (at the time of identity verification)

2.2 Financial Transaction Information

• bKash, Nagad, or Rocket mobile wallet number
• Deposit and withdrawal history
• Transaction date, amount, and status

2.3 Device and Usage Information

• IP address and device identifier
• Browser type and operating system
• Activity logs on the platform (login time, game history)
• Referral source and session data

2.4 Communication Information

• Messages sent via live chat or email
• Details of complaints and support requests

3 How We Use Your Information

je 777 uses collected information only for the specific purposes below:

3.1 Service Operation

Information is used to create and manage accounts, process transactions, run gaming activities, and ensure the security of user accounts.

3.2 Identity Verification and Fraud Prevention

We verify registration and financial information to prevent fraudulent activity and keep accounts secure. This information is also analysed to identify suspicious transactions.

3.3 Customer Support

je 777's 24/7 support team uses contact information and transaction history to resolve your issues. Previous support conversations may also be reviewed to resolve issues more quickly.

3.4 Service Improvement

User behaviour is analysed to improve the platform's interface, game selection, and payment services. This analysis is generally done in aggregate form and does not identify any individual.

3.5 Legal Compliance

Information may be retained and disclosed as required by applicable law.

4 Disclosure and Sharing of Information

je 777 never sells your personal information to third parties. However, information may be shared in the limited circumstances below:

4.1 Service Providers

Only the information necessary to operate the service is shared with payment processors, technology infrastructure providers, and game software developers. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

je 777 may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will make every effort to notify the user in advance where possible.

4.3 Emergency Security Situations

If there is a serious risk of harm to a person's life or property, or if significant financial fraud is detected, information may be shared with the relevant authorities.

5 Cookies and Tracking Technologies

Cookies and similar technologies are used on the je 777 website and app.

5.1 Essential Cookies

These cookies are essential for session management, maintaining login state, and security verification. The platform cannot function properly without them and there is no option to disable them.

5.2 Functional Cookies

These cookies are used to remember language preferences, display settings, and the user's preferred game categories. They improve your experience on the platform.

5.3 Analytics Cookies

Statistical data is collected to understand which parts of the platform users visit most. This data is used to improve the service and does not identify any individual.

You can disable non-essential cookies from your browser settings, though this may limit some functionality.

6 Data Security Measures

je 777 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmitted through the website and app is encrypted using TLS/SSL protocol, so third parties cannot read it during transmission.
• Password Hashing: Passwords are never stored directly — strong cryptographic hash algorithms are used.
• Access Controls: Only authorised staff can access users' personal information, and logs of such access are retained.
• Firewall and Security Monitoring: Server infrastructure is monitored 24/7 and automated alerts are triggered by unusual activity.
• Regular Security Assessments: Regular audits and penetration testing are carried out to identify system vulnerabilities.

In the event of a data breach, je 777 will notify the affected users as quickly as possible and take the necessary steps.

7 Data Retention Period

je 777 does not retain user information longer than necessary:

7.1 Active Accounts

All account information, transaction history, and communication records are retained while the account is active. This information is needed to provide the service and support.

7.2 Closed or Inactive Accounts

Financial transaction information may be retained for a set period after an account is closed, as it may be needed for dispute resolution and to meet legal obligations.

7.3 Deletion Requests

Users may request the deletion of their personal information (see the Rights section below). However, due to legal obligations, it may not be possible to fully delete some information before a specified period has passed.

8 User Rights

As a je 777 user, you have the following rights regarding your own information:

8.1 Right to Access

You can request a copy of the information je 777 holds about you. This request can be made by contacting our support channels.

8.2 Right to Correction

If any information in your account is incorrect, you can request that it be corrected. Some information (such as your registered name or date of birth) may require assistance to change after identity verification.

8.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, full deletion may not be possible in cases involving ongoing transactions, disputes, or legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for marketing communications or analytics. The ability to object to processing that is essential for operating the core service is limited.

To exercise these rights or if you have any questions, please contact the je 777 support team. We are committed to ensuring responsible gaming as well as protecting your data rights.

9 Protection of Minors

je 777's services are for persons aged 21 and over only. Minors (those under 21) are not permitted to open an account and no information is knowingly collected from them.

Age verification steps are taken at the time of registration. If we have reason to believe that a minor has registered using false information, that account will be suspended immediately and the associated information will be deleted.

The awareness of parents and guardians is essential in keeping minors away from gaming. For more information, please see our Responsible Gaming page.

10 Policy Changes

je 777 reserves the right to update this privacy policy as needed. Users will be notified of significant changes via their registered email or upon logging in to the platform.

The "Last Updated" date at the top of this page will change with each revision. Continued use of the platform after changes means you have accepted the new policy.

To learn about je 777's overall terms of service alongside the privacy policy, please read our Terms and Conditions.

11 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact je 777:

• Live Chat: Log in to the platform and chat with us directly at any time (24/7) — support is available in both Bengali and English.
• Email: [email protected]

For data-related requests, you may be required to verify your identity. Valid requests will be processed as quickly as possible.